Frequently asked questions from our customers
Product related Questions: Snooplex
The kit was shipped at room temperature. Will the Taq polymerase be affected by the time at room temperature?
The Taq polymerase is extremely temperature stable thus we are able to ship the Snooplex FastPrep kit at room temperature. We recommend storing in the freezer after receipt.
Which control mix should I use?
Can the Snooplex lysis buffer also be used for DNA extraction e.g. from ear punches and tail tip biopsies?
What if no bands (PCR products) are seen after PCR, not even the control band?
What if the target band is detected but the control band is missing?
Are dNTPs and MgCl2 already included in the reaction buffer?
No guidelines were given for the the PCR program. Can I use my standard conditions?
Can I use a different Taq polymerase?
Can I buy components of the Snooplex Kit separately?
What is the "Snooplex Mastermix Calculator"?